During Su-Shasan Tihar 2025, retired police sub-inspector Baiju Singh, aged 83, received timely assistance in updating KYC and resuming his pension, showcasing the human side of good governance.
Retired Cop Gets Timely Pension Relief During Su-Shasan Tihar 2025 in Chhattisgarh
Age may have touched 83, but hope was never lost for Baiju Singh, a retired police sub-inspector residing in Thana Para Ward-2. His pending pension due to an unupdated KYC had become a growing concern. However, his issue found resolution under the ongoing Su-Shasan Tihar 2025, a celebration of responsive governance in Chhattisgarh.
Upon hearing Singh’s grievance, municipal staffer Mr. Javed from the Nagar Panchayat Patna took the initiative to personally visit his residence. With empathy and swift action, he accompanied Singh to the local bank, where he liaised directly with the branch manager. Necessary formalities were promptly completed, leading to the reinstatement of Singh's pension.
Overwhelmed with gratitude, Singh shared, “Even today, if someone comes to your door to help, it feels like my years in uniform truly mattered.” He expressed heartfelt thanks to Chief Minister Vishnu Deo Sai, praising his model of governance that reaches the grassroots with sensitivity and speed.
Singh's case stands as a testament that good governance is not just paperwork—it’s about compassion, action, and reaching every citizen in need. In his words, “This small gesture proved that good governance touches hearts when driven by sincerity and service.”